Privacy Policy

Introduction

This Privacy Policy governs your access, use, and interaction with the services and websites provided by Jayalakshmi Silks (referred to as "Jayalakshmi"). By creating a Jayalakshmi account, accessing, visiting, or transacting through our services, you consent to the collection, use, disclosure, and retention of your information as described herein. This Privacy Policy is a part of and governed by the Jayalakshmi Terms of Use.

Modifications to the Privacy Policy

Jayalakshmi reserves the right to amend this Privacy Policy at any time. Notifications of changes will be made by:

• Posting the updated Privacy Policy on our website (www.jayalakshmisilks.com) at least 10 calendar days before the changes take effect.
• Send an email notification (if your email address is registered with us) at least 10 calendar days before the effective date for significant changes.

To ensure you receive such notifications, keep your contact details updated. If you disagree with any amendments, you may terminate your account within this 10-day period by contacting us. Continued use of our services after this period constitutes acceptance of the changes.

Information Collection Practices

• Information You Provide to Us

We collect information that you provide directly, including:

• During registration (e.g., name, email, password, date of birth, address, and contact details).
• When updating your user profile or preferences.
• Through interactions, such as emails, forms, and customer service communications.
• When making transactions or engaging with our services.
  
  Information Automatically Collected

We, along with our third-party partners, may automatically collect certain data, such as:

• Device information (e.g., type, operating system, and browser version).
• Geo-location data and IP address.
• Usage data, including page views, traffic sources, and web log details.
  
  Cookies and Web Beacons

To enhance user experience, we use:

• Cookies: Small files stored on your browser, which can be session-based (temporary) or persistent (remain after the session ends).
• Flash Cookies: Data stored separately for functionality purposes.
• Web Beacons: Embedded code for analytics and tracking purposes.

Use of Information

Jayalakshmi uses your information to:

• Personalize and improve your user experience.
• Facilitate transactions and manage customer relationships.
• Analyze service performance and usability.
• Detect and prevent fraudulent or unauthorized activities.
• Communicate promotional and marketing content (where consent is provided).
• Provide requested services and resolve disputes.

Disclosure of Information

• Service Providers

We may share information with third-party providers who perform functions on our behalf, such as payment processing, logistics, and customer support. These providers are bound to protect your data.

• Business Transactions

In case of mergers, acquisitions, or sales, your information may be transferred to the relevant entities.

• Affiliates

 Information may be shared with our affiliates and subsidiaries under similar privacy terms.

• Compliance and Legal Obligations

We may disclose information to comply with legal requirements, enforce terms of use, or respond to lawful requests from authorities.

Security

Jayalakshmi employs SSL encryption and other security measures to protect sensitive information during data transmission and storage. While we strive to protect your information, no system is entirely foolproof. We encourage users to safeguard their account details.

Accessing and Managing Your Information

• Updating Information

You can update your account details by logging in or contacting us at online@jayalakshmi.in. To delete your account or data, send a request to the same email

• Privacy Settings

For privacy-related inquiries, contact customercare@jayalakshmi.in

• Email Preferences

Manage your email subscription preferences under the ‘Newsletter Subscription’ tab in your account or use the unsubscribe link in emails.

• Social Media Services

Interactions through third-party platforms (e.g., Google, and Facebook) are subject to their privacy policies. Adjust your privacy settings directly on these platforms.

Children Under 18

Our services are not intended for minors under 18. We do not knowingly collect their information. If we discover that data from a minor has been collected, it will be promptly deleted. Concerns can be addressed to online@jayalakshmi.in.

Data Retention

We retain data as long as necessary to provide services, comply with legal obligations, and resolve disputes. Information from closed accounts may be retained for lawful purposes, including fraud prevention.

Contact Us

For any questions regarding this Privacy Policy, contact us at:

• Customer Support Email: customercare@jayalakshmi.in
• Website Email: online@jayalakshmi.in